7 Factors of a Successful Hospitality Business

Posted by Angelene Marks on

We have been working with new and existing Hospitality Businesses for many years. In this time, we've noticed the following common traits of successful Hospitality businesses that grow in size and profits:

Business plans.
Most successful hospitality businesses have been using business plans from the beginning, detailing their vision and forecasts on both revenue and operating costs. They use these plans like a road map and calibrate regularly on their journey.
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Controlled cashflow.
These successful businesses have reserves in place particularly in the start up phase. They keep in mind that often after opening their doors it can take a few months to start seeing a profit, and know that once established there may still be unexpected costs in the business.
Using finance to their advantage.
Many of our clients will ask for various finance options to suit their business needs to ensure that they conserve their capital rather than draining cash reserves.

Marketing strategy.
Having a marketing plan and budget is key, as well as frequently engaging on social media.

Having an exit plan in place.
Running a Hospitalty business can be rewarding, but it can also be hard work. Having an exit strategy should be part of any business plan to keep you aligned.

Great staff.
Employing the right people in a business provides customers with a great experience, meaning they will return, and also encourages a great workplace environment.

The right equipment.
Everyone wants a great deal however successful operators understand that with equipment, you can’t afford to cut corners. If an oven , dishwasher, or point of sale system stops working on your busiest night it can be at an extreme cost to a business. 
Things to take into consideration are:
- Age of equipment
- History of equipment. Has it been inspected by a licensed technician?
- Warranty. If it isn't new, look for used equipment that still includes a warranty period.

If you would like to discuss your finance or equipment needs please give us a call on
1800 614 993, we're here to help!

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